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Employee communications Content and Channel Manager

Employee communications Content and Channel Manager

  • Location

    Reading, Berkshire

  • Sector:

    Professional Services

  • Job type:

    Contract

  • Salary:

    Up to £54000.00 per annum

  • Contact:

    Karen Brown

  • Contact email:

    karen.brown@volt.eu.com

  • Job ref:

    74562-SALMK-KAB_1561739593

  • Published:

    4 months ago

  • Duration:

    52 weeks

  • Expiry date:

    2019-07-02

  • Start date:

    asap

  • Consultant:

    #

My Client a major technology company are looking for a communications professional who is looking for a challenging role to gain experience working on industry-leading comms programmes for a high profile global brand.

Role Purpose

To manage employee comms content planning and implementation across all internal channels

·Represent employee comms at weekly editorial reviews to create/curate internal comms content
·Proactively research/recommend new approaches, comms tactics or channels to improve engagement and the employee experience
·Regular measurement/insight on internal comms channels, activities and events to gauge impact and drive engagement
·Provide best practice counsel and advocate on employee comms within the Company
·Acting as point of contact for external communication partners or agencies, e.g. PoliteMail

Key responsibilities include:

-Management of UK employee comms calendar, UK SharePoint, internal space booking, internal branding, digital screens, employee comms email inbox and of select communications programmes, processes, and tactics in support of internal communications goals in the UK
-Coordination, production and distribution of weekly internal mailer
-Front line management of inbound employee comms queries, listening across key channels to identify topics/issues requiring communications response
-Working as part of v-team to deliver key internal events eg UK town halls, all hands and kick off events
-Consistent management, delivery and execution of key communications initiatives and processes to positively impact and advance Microsoft UK's communications goals

Skills and Experience needed
o prior communications experience delivering impactful communications programmes to deadline and brief
o Sound understanding of internal communications and employee engagement theory with the ability to creatively turn ideas into compelling and relevant deliverables which deliver business impact and drive desired employee behaviour
o Proficient in Microsoft Office, SharePoint, Yammer; able to learn and quickly adopt new technical skills pertinent to role - eg digital screen software package, Microsoft Teams etc
o Strong knowledge and understanding of the communications discipline, practices and techniques - excellent writing and proofing skills