Support Engineer

  • plaats

    Oxford

  • Sectoren:

    Information Technology

  • soort baan:

    Contract

  • salaris:

    £200.00 - £250.00 per day

  • Contact:

    Rebecca Dalton

  • Contact email:

    Rebecca.Dalton@volt.eu.com

  • functie ref:

    73959-ITENG-CDA_1554731774

  • gepubliceerd:

    bijna 5 jaar geleden

  • Looptijd:

    3 months

  • Vervaldatum:

    2019-04-23

  • Begin datum:

    asap

My client a global publishing company are looking for a Technical Support Specialist to join their team in Oxford on an initial 3 month contract.

You will be providing technical assistance to computer system users mainly on Dell laptops.

Responsibilities will include:

- Answering user inquiries regarding computer software or hardware operation to resolve
problems
- Assist users on Microsoft applications
- May install software or perform hardware testing remotely
- Assist users with computer software, configuration management, desktop software and
operating system software

Skills required:

- Previous experience in a 2nd line support role
- Familiar with Microsoft applications
- Experience working with Dell and Macs
- Strong customer service and communication skills

If the above sounds like you, please apply for my immediate attention!