Support Engineer

Support Engineer

  • plaats

    Crawley, West Sussex

  • Sectoren:


  • soort baan:


  • salaris:

    £30000 - £45000 per annum

  • Contact:

    Jack Allen

  • Contact email:


  • functie ref:


  • gepubliceerd:

    8 maanden geleden

  • Vervaldatum:


  • Begin datum:


  • Consultant:


Support/Systems Engineer - Crawley, West Sussex - £30,000-£45,000 per annum

I am currently recruiting for a global software house based in Crawley who are looking for an experienced Support/ Systems Engineer on a permanent basis who can help provide support for global external customers.

Duties will include:
- Provide technical support services to both customers and internal teams globally
- Record, troubleshoot and maintain accurately all product problems on the problem management system
- Maintain regular contact with problem originators in line with SLAs
- Escalate and report status appropriately for unresolved issues

- Proven track record working in Support/System Engineer roles
- Good knowledge of at least two platforms eg Windows, Linux, Unix, z/OS etc
- Excellent communication/stakeholder management skills

This role is paying a salary of between £30,000 - £45,000 depending on experience (as well as a great benefits package).

Please apply immediately to be considered for this position!