Service Integration Assurance Manager
-
plaats
Surrey
-
Sectoren:
-
soort baan:
-
salaris:
£400.00 - £500.00 per day
-
Contact:
Kelvin Ball
-
Contact email:
kelvin.ball@volt.eu.com
-
functie ref:
73898-ITENG-KSB_1554221178
-
gepubliceerd:
bijna 5 jaar geleden
-
Looptijd:
26 weeks
-
Vervaldatum:
2019-05-02
-
Begin datum:
ASAP
Purpose of role
* This role is to create, maintain, analyse, publicise and share of all knowledge articles necessary for effective operation of services
* It also includes managing shared information repositories that can be accessed by all suppliers, customers and the SIAM provider using appropriate access controls
* Ensure that the knowledge is sourced from all relevant sources, and should be shared between, all suppliers and the SIAM provider
Skills, knowledge & experience needed
* Knowledge of IT Infrastructure Library and IT service management
* High level of gravitas to be able to deal with third party suppliers and vendor performance
* Moderate analytical skills
* Knowledge of the pharmaceutical business or any other highly regulated industry
* Appreciation of COBIT as information system control guiding principles
* Experience working in a matrixed organisation together with various suppliers
* Appreciation of work experience across multiple cultures and countries / regions is a plus
* ITIL foundational certification