The Inside Sales Specialist is part of the company's front line: the point where many individuals encounter our company for the first time. In this roll, you will capture campaign-driven responses from prospective and existing clients using telephone, social media, websites and Live Chat. As part of a streamlined, end-to-end demand system, you will convert these responses into opportunities before engaging sales teams for deal closure. You will focus on clients based across EMEA. Specifically for Benelux and Italy. Previous experience in these areas or language skills would be very beneficial
Responsibilities
Marketing the company's products and/or services via telephone and other digital means with well-qualified prospects
Generate prospective customers through cold calling and qualifying leads
Direct qualified leads to field, Business Partner Channel and/or inside sales team for close
Mail marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as competitive posture of the company, and enhance awareness in the targeted business community of the company and its products/services
Prepare activity and forecast reports
Does not close the sale
Requirements
Degree or equivalent
Proven experience in B2B Inside Sales or Outside Sales
Proficiency in MS-Office applications (Word, Excel)
Experience with Databases and/or Customer Relationship Management Systems (as a user)
Desired Characteristics
A persistent, self-starter with a track record of successful, credible follow-up and unsolicited calling in to multiple executive levels within an organisation
Proven successful experience in SAAS Inside Sales
Pre-call planning
Opportunity qualification and objection handling
Call structure and control
Value based selling experience
Time and territory management
A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success
Experience and success working within a revenue quota and commission structure
Positive and energetic phone skills, excellent listening skills, strong writing skills
Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
The highest level of integrity