-manage the communication of regional status v's key project milestones, expectations , and updates to all relevant stakeholders, including MS Regional and Corporate channel & device marketing teams, MS Trade teams, external agencies and suppliers, and key OEM and retail partners
-key point of contact for production and shipping agencies across EMEA
-production forecast and delivery management including communication of final orders and any customisation required
-oversee production of localised installation and execution guides for each market
-key point of contact for MS Trade EMEA customs planning and queries
-understand retailer and consumer demographics and trends in each market
-review exception proposals submitted by Channel Marketing teams
-support site layout and field landing execution of fixture deployment.
-support all field team escalations on a weekly basis with a response service level agreement of 3 work days until resolution.
Experiences Required
*Marketing/Business Bachelor's Degree or equivalent
*Self-starter, Dynamic, personable and comfortable with ambiguity; works well under pressure and deadlines,
*Creative problem solver with strong customer/partner facing experience
*Min 8-10 years + relevant experience in Retail/Channel Marketing/Marketing/Retail Sales/Retail operations/ Customer facing PM or Account Manager
*Proven track record in supporting customer's during a global product or service launch - ideally with Consumer Technology products
*Executive & Intercultural communication skills
*Experience in retail operations / merchandising / logistics / installations, resolution management and support
*Cross group collaboration
*Proficient in Word, PowerPoint, Excel, Visio, OneNote, SharePoint (other relevant project management software)
