Support Engineer
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Location
Crawley
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Sector:
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Salary:
£30000 - £45000 per annum
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Contact:
Jack Allen
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Contact email:
Jack.Allen@volt.eu.com
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Job ref:
75442-ITENG-JLL_1573207111
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Published:
over 4 years ago
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Expiry date:
2019-12-08
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Start date:
asap
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Consultant:
ConsultantDrop
I am currently recruiting for a global software house based in Crawley who are looking for an experienced Support/ Systems Engineer on a permanent basis who can help provide support for global external customers.
Duties will include:
- Provide technical support services to both customers and internal teams globally
- Record, troubleshoot and maintain accurately all product problems on the problem management system
- Maintain regular contact with problem originators in line with SLAs
- Escalate and report status appropriately for unresolved issues
Skills/Experience:
- Proven track record working in Support/System Engineer roles
- Good knowledge of at least two platforms eg Windows, Linux, Unix, z/OS etc
- Excellent communication/stakeholder management skills
This role is paying a salary of between £30,000 - £45,000 depending on experience (as well as a great benefits package).
Please apply immediately to be considered for this position!