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Customer Service Representative (Service and Warranty)

Customer Service Representative (Service and Warranty)

  • Location

    Manchester, Greater Manchester

  • Sector:

    Professional Services

  • Job type:

    Contract

  • Salary:

    £12.00 - £13.00 per hour

  • Contact:

    Charlotte Worcester

  • Contact email:

    Charlotte.Worcester@volt.eu.com

  • Job ref:

    74887-ENGIN-CLW_1565256069

  • Published:

    2 months ago

  • Duration:

    52 weeks

  • Expiry date:

    2019-08-11

  • Start date:

    ASAP

  • Consultant:

    #

I am currently partnering with a Global Manufacturing company for a Customer Service Representative with data entry and service and warranty experience for an initial 12 month contract based in Manchester.

Responsible for:
·Providing highest level of service and support
·Processing repairs and warranty management across various systems.
·Liaising with internal and external stakeholders to resolve issues in a timely manner
·Using Salesforce to manage customer relations.
·Making customers aware of delays, or issues with their warranty.

Requirements:
·Proven track record in Customer Service
·Strong Salesforce skills
·Proficient with using SAP

If the above sounds like you, please apply for my immediate attention!