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Account Coordinator

Account Coordinator

  • Location

    Peterborough, Cambridgeshire

  • Sector:

    Professional Services

  • Job type:

    Contract

  • Salary:

    £14.45 - £17.85 per hour

  • Contact:

    Karen Brown

  • Contact email:

    karen.brown@volt.eu.com

  • Job ref:

    75736-ITENG-KAB_1575650933

  • Published:

    6 months ago

  • Duration:

    26 weeks

  • Expiry date:

    2020-01-01

  • Start date:

    asap

  • Consultant:

    #

My Client a well known engineering company are looking for an Account Coordinator. You will ideally have a few years experience, but if you are calm and unflappable and good with people they will be happy to train you up.

Job Purpose
Responsible for the receipt of customer orders and entry into the IPSD orders management system and subsequent ownership through to execution of delivery/collection.

Some key responsibilities include
·Receive and process customer orders on multiple systems, liaising with multiple global facilities
·Support customer logistics solutions to support leadtime reductions and inventory management.
·Develop and manage Common Goal with customers
·Participate in customer visits both on site and off site as required (can be up to 10% travel)
·Drive schedule accuracy improvements.
·Identify monthly customer frustrations that may impact the business
·Participate in process improvement activities and projects
·Ensure effective communication of all order to delivery issues both internally and externally.
·Ensure adherence to meet compliance criteria for order entry processes.
·Adhere to all documented orders management processes
·Maintain customer profile information
·Interpret complex customer scheduling data to enable accurate planning into our MRP systems