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Support Engineer

Support Engineer

  • Emplacement

    Crawley, West Sussex

  • spécialité:

    IT

  • Type d'emploi:

    Durée indéterminée

  • Un salaire:

    £30000 - £45000 per annum

  • Contact:

    Jack Allen

  • Email du contact:

    Jack.Allen@volt.eu.com

  • Référence du poste:

    75442-ITENG-JLL_1573207111

  • Publié:

    8 mois

  • Date d'expiration:

    2019-12-08

  • Date de début:

    asap

  • Consultant:

    #

Support/Systems Engineer - Crawley, West Sussex - £30,000-£45,000 per annum

I am currently recruiting for a global software house based in Crawley who are looking for an experienced Support/ Systems Engineer on a permanent basis who can help provide support for global external customers.

Duties will include:
- Provide technical support services to both customers and internal teams globally
- Record, troubleshoot and maintain accurately all product problems on the problem management system
- Maintain regular contact with problem originators in line with SLAs
- Escalate and report status appropriately for unresolved issues

Skills/Experience:
- Proven track record working in Support/System Engineer roles
- Good knowledge of at least two platforms eg Windows, Linux, Unix, z/OS etc
- Excellent communication/stakeholder management skills

This role is paying a salary of between £30,000 - £45,000 depending on experience (as well as a great benefits package).

Please apply immediately to be considered for this position!