Service Integration Assurance Manager
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Emplacement
Surrey
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spécialité:
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Type d'emploi:
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Un salaire:
£400.00 - £500.00 per day
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Contact:
Kelvin Ball
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Email du contact:
kelvin.ball@volt.eu.com
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Référence du poste:
73898-ITENG-KSB_1554221178
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Publié:
Il y a environ 2 mois
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Durée:
26 weeks
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Date d'expiration:
2019-05-02
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Date de début:
ASAP
Purpose of role
* This role is to create, maintain, analyse, publicise and share of all knowledge articles necessary for effective operation of services
* It also includes managing shared information repositories that can be accessed by all suppliers, customers and the SIAM provider using appropriate access controls
* Ensure that the knowledge is sourced from all relevant sources, and should be shared between, all suppliers and the SIAM provider
Skills, knowledge & experience needed
* Knowledge of IT Infrastructure Library and IT service management
* High level of gravitas to be able to deal with third party suppliers and vendor performance
* Moderate analytical skills
* Knowledge of the pharmaceutical business or any other highly regulated industry
* Appreciation of COBIT as information system control guiding principles
* Experience working in a matrixed organisation together with various suppliers
* Appreciation of work experience across multiple cultures and countries / regions is a plus
* ITIL foundational certification